At Hendxi Textile (OPC) Pvt Ltd, we want you to be completely satisfied with your purchase. If you are not happy with your product, we offer a 15-day return policy.

Return Policy:

1. Eligibility for Returns:

   • Returns are accepted within 15 days of receiving the product.
   • The item must be in its original condition, unused, and with all tags and packaging intact.
   • Silk base sarees are eligible for return only if they have not been worn, washed, or damaged in any way.

2. How to Return:

   • To initiate a return, please contact us at info@hendexitextile.com or call us at 97248 54339.
   • Provide your order details, including your name, order number, and reason for return.
   • We will guide you through the return process and provide the necessary instructions.

3. Return Shipping:

   • Customers are responsible for the return shipping cost unless the item is defective or damaged.
   • We recommend using a traceable shipping service to ensure that your return reaches us safely.

4. Refunds:

   • Once the returned item is received and inspected, we will process your refund.
   • Refunds will be issued to the original payment method.
   • Please note, the shipping costs are non-refundable.

5. Exceptions:

   • Items purchased during sale or discounted periods may not be eligible for return. Please confirm eligibility before purchase.

Contact Information:

• Email: info@hendexitextile.com
• Phone: 97248 54339

For more details, visit our website: hendxitextile.com