Our Terms & Conditions
Welcome to Hendxi Textile (OPC) Pvt Ltd. By accessing or using our website hendxitextile.com, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making a purchase or using our services.
1. General Information:
Hendxi Textile (OPC) Pvt Ltd, based in Surat, specializes in silk base sarees. These terms govern the use of our website, services, and products. If you do not agree with these terms, please refrain from using our website.
2. Products and Services:
- All products on our website are subject to availability.
- The images and descriptions of products on our website are for illustrative purposes only. We try to ensure the accuracy of product information, but it may not always be completely accurate or up to date.
- We reserve the right to modify, discontinue, or withdraw any products or services at any time without prior notice.
3. Orders and Payment:
- By placing an order on our website, you agree to purchase the selected products under the terms and conditions outlined here.
- All prices listed on our website are in INR (Indian Rupees) and may be subject to change without notice.
- Payments must be made through the available payment options on our website. You confirm that the payment information you provide is accurate and valid.
- After placing an order, you will receive an email confirmation. If the payment is processed successfully, we will proceed with the shipment of your order.
4. Shipping and Delivery:
- We process and dispatch orders within the standard working hours. Delivery time depends on the shipping method chosen and the destination.
- You will receive a tracking number once your order has been dispatched. We are not responsible for delays caused by third-party delivery services.
- Shipping charges are calculated at checkout based on your location and the weight of your order.
5. Returns and Refunds:
- We offer a 15-day return policy, as outlined in our Return and Refund Policy. To be eligible for a return, products must be in their original condition, unused, and with all tags intact.
- Refunds will be processed to the original payment method. Shipping charges are non-refundable.
- For detailed return procedures, please refer to our Return and Refund Policy.
6. Privacy and Data Protection:
- We value your privacy and take steps to protect your personal information. Please review our Privacy Policy to understand how we collect, use, and protect your data.
- By using our website, you consent to the collection and use of your personal information as outlined in our Privacy Policy.
7. Intellectual Property:
- All content on our website, including but not limited to text, images, logos, graphics, and designs, is the intellectual property of Hendxi Textile (OPC) Pvt Ltd and is protected by copyright law.
- You may not copy, modify, distribute, or use any part of the website’s content without prior written consent from us.
8. Limitation of Liability:
- Hendxi Textile (OPC) Pvt Ltd is not liable for any damages, losses, or expenses arising from the use of our website, products, or services.
- We do not guarantee that the website will be error-free or continuously available. We reserve the right to modify or discontinue the website without prior notice.
9. Governing Law and Dispute Resolution:
- These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
- Any disputes arising from the use of this website or the purchase of products from Hendxi Textile (OPC) Pvt Ltd shall be resolved in the courts of Surat, Gujarat.
10. Modifications to Terms & Conditions:
- We reserve the right to change, update, or modify these Terms & Conditions at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Please review this page periodically for updates.
11. Contact Us:
If you have any questions or concerns regarding these Terms & Conditions, please feel free to contact us at:
